77ae Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the 77ae platform and its users ("you" or "user"). These Terms apply to the 77ae website, mobile application, and all related services.

1.1 Description of Services

77ae is an online gaming and betting platform that offers casino games, sports betting, live casino, and other gaming features for players in Bangladesh. We operate all our services with SSL encryption and fair play guaranteed.

1.2 Eligibility Requirements

• You must be 21 years of age or older.
• You must reside in a jurisdiction where online gaming is legally permitted.
• You are participating on this platform voluntarily and of your own decision.
• All information you provide is true, accurate, and complete.

1.3 Applicable Law

These Terms are governed by the relevant international gaming regulations. Any disputes will be settled under those regulations.

2.1 One Account Policy

Each person may create only one account. Creating multiple accounts is strictly prohibited and will be treated as a punishable offence. If multiple accounts are detected, all accounts will be closed and all deposited funds and bonuses may be forfeited.

2.2 Registration Requirements

• You must provide true and verifiable information at the time of registration.
• You must notify us immediately if any of your personal details change.
• Your login credentials (username and password) must be kept completely confidential.
• You are fully responsible for the security of your account.

2.3 Identity Verification (KYC)

77ae reserves the right to verify a user's identity at any time. You may be required to provide a copy of your national identity card or passport before making a withdrawal or upon exceeding certain limits. Withdrawals may be put on hold if identity verification is not completed.

3.1 Deposit Rules

The following payment methods are accepted for depositing funds at 77ae: bKash, Nagad, Rocket, and Upay. The minimum deposit amount across all methods is ৳100.

• Deposit transactions are generally processed instantly.
• Deposited funds may only be used for gaming purposes.
• 77ae does not charge any deposit fee, however your payment provider's own charges may apply.
• Depositing through a third party or from another person's account is strictly prohibited.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours.

• Withdrawals can only be made to the same payment method used for the deposit.
• All active bonus wagering requirements must be met before making a withdrawal.
• Withdrawals may be delayed if identity verification has not been completed.
• 77ae reserves the right to put withdrawals on hold in cases of fraud or suspicious activity.

4.1 Welcome Bonus

New players are eligible to receive a 150% bonus on their first deposit up to ৳10,000. The wagering requirement for this bonus is 15 times (15x).

• The welcome bonus applies only once per new account.
• The wagering requirement must be met within the specified time to activate the bonus.
• The bonus balance cannot be withdrawn until the wagering requirement is met.

4.2 VIP Program

The 77ae VIP program has 5 tiers, and weekly cashback is provided at each tier:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.4%
• Gold: Weekly cashback up to 0.6%
• Platinum: Weekly cashback up to 0.8%
• Diamond: Weekly cashback up to 1.0%

4.3 General Bonus Terms

• Multiple bonuses cannot be combined at the same time unless explicitly stated.
• Each promotion has its own specific terms and conditions.
• 77ae reserves the right to change or cancel any bonus offer at any time.
• Bonuses may be cancelled if evidence of bonus abuse is found.

5.1 Fair Play Policy

77ae is committed to ensuring fair play in all games. All game software used on our platform is operated by certified providers and uses Random Number Generator (RNG) technology.

5.2 Game-Related Rules

• Each game has its own rules which are displayed within the game.
• 77ae reserves the right to void any winnings incorrectly awarded due to a technical error.
• If a disconnection occurs during a game, the result will be determined according to the data saved on the server.
• Using automated software or bots to play games is strictly prohibited.

5.3 Betting Limits

A minimum and maximum bet amount is set for each game. Separate limits may apply when betting with a bonus balance.

The following activities are strictly prohibited on the 77ae platform:

• Attempting to gain an advantage through fraud, deception, or any other dishonest means.
• Abusing bonuses by creating multiple accounts.
• Using hacking, malware, or any other harmful software.
• Money laundering or using funds from illegal sources.
• Colluding with other users to manipulate game outcomes.
• Exploiting platform vulnerabilities or technical errors.
• Harassing other users or using offensive language.
• Operating an account on behalf of or with funds from a third party.

7.1 Copyright and Ownership

All content, software, designs, graphics, logos, trademarks, and other intellectual property on the 77ae platform are the exclusive property of 77ae and its licensors.

7.2 Usage Restrictions

• Copying, distributing, or using any content from the platform for commercial purposes without prior permission is prohibited.
• Users are permitted only limited access to the platform for personal, non-commercial purposes.
• Attempting to reverse engineer or decompile the platform is prohibited.

8.1 Collection of Personal Information

Your personal information is collected when you register with 77ae. Details on how this information is collected, stored, and used are provided in our Privacy Policy.

8.2 Data Security

We use industry-standard SSL encryption technology to keep your personal and financial information secure. However, complete security on the internet cannot be guaranteed, and users should remain aware of this risk.

8.3 Sharing Information with Third Parties

77ae may share your information with third parties in the following circumstances:

• With payment providers for payment processing.
• To fulfil legal obligations or comply with court orders.
• To assist in the prevention and detection of fraud.

9.1 Service Availability

77ae strives to ensure the best possible service, however the platform may be temporarily unavailable due to technical maintenance, upgrades, or unforeseen circumstances. 77ae will not be liable for any loss in such situations.

9.2 Gaming Losses

There is a risk of financial loss in online gaming and betting. 77ae is not responsible for users' gaming losses. Players participate in gaming of their own accord and at their own risk.

9.3 Third-Party Services

77ae is not directly liable for third-party game software or payment services used on the 77ae platform. Those services operate under their own terms and conditions.

10.1 Voluntary Closure

A user may request closure of their account at any time via live chat or email. Once the request is received and all pending transactions are completed, the account will be closed.

10.2 Self-Exclusion

As part of our responsible gaming policy, users may request a temporary suspension of their account for a specified period. Visit the Responsible Gaming page for more details about this feature.

10.3 Closure by 77ae

77ae reserves the right to close an account without prior notice in the following circumstances:

• Violation of these Terms.
• Evidence of fraud or deception.
• Creating multiple accounts.
• Failure to verify age or providing false information.
• Suspicion of money laundering.

11.1 Right to Make Changes

77ae reserves the right to change, amend, or update these terms and conditions at any time. A notice will be posted on the platform for any significant changes.

11.2 Acceptance of Changes

If you continue to use the platform after any changes to the terms and conditions, it will be considered that you have fully accepted the updated terms and conditions. If you do not agree to the new terms and conditions, please request to close your account.

11.3 Severability

If any part of these terms and conditions is found to be invalid or unenforceable, the remaining parts will remain fully in effect.

If you have any questions or complaints about these terms and conditions, please contact our support team. We provide support in Bengali 24/7.

Our goal is to resolve all your issues quickly and effectively. To learn about responsible gaming, please read our Responsible Gaming page. For answers to more general questions, visit the FAQ page.