Responsible Play at 77ae — Your Safety is Our Priority
77ae believes gaming should be a source of enjoyment — never a source of problems. We are always committed to your protection.
for 21+ Only
What is Responsible Gaming and Why Does It Matter?
At 77ae, we believe every player has the right to enjoy games in a safe and enjoyable environment.
Responsible play means treating gaming as an entertainment activity and ensuring it never has a negative impact on your personal, family or financial life. On the 77ae platform, we always give the highest priority to player protection.
Millions of people in Bangladesh enjoy online gaming as a fun leisure activity. However, some people can develop an excessive attachment to gaming. To prevent that situation and ensure a healthy gaming experience for everyone, 77ae provides various protective tools and guidelines.
77ae is for people aged 21 and above only. We strictly verify age and do not allow anyone underage to open an account. If you believe someone underage you know is using this platform, please notify our 24/7 live chat support immediately.
The core principles of responsible play are: play within your means, set time limits, enjoy the experience rather than chasing losses, and seek help when needed. 77ae is always here for you.
Warning Signs of Problem Gaming
Ask yourself the following questions. If more than one answer is "yes", you should seek help.
If your answer to more than one of the above questions is "yes", please contact 77ae's 24/7 live chat support right away or send an email to [email protected]. Our team will help you get the support you need.
Our Protection Tools
77ae provides several effective tools to keep you safe, which you can use at any time.
Set Deposit Limits
Set a daily, weekly or monthly upper limit on deposits to your account. Once a limit is set it takes effect immediately, and increasing it requires additional verification.
Time-Out Feature
Need a break? Take a time-out from 24 hours up to 90 days. During this period, logging in to your account and playing games will be completely disabled.
Self-Exclusion
Choose self-exclusion for a longer break. Options range from 6 months to permanent closure. If you attempt to open a new account during self-exclusion, it will be automatically rejected.
Session Time Limits
Set a maximum duration for each gaming session. When the set time is up, a warning message will appear automatically and the session will end.
Age Verification
77ae strictly verifies age. Only people aged 21 and above can create an account and play games. Identity is confirmed through a national ID card or passport.
24/7 Support
For any questions or help with responsible gaming, our specialist team is available in Bangla via live chat 7 days a week, 24 hours a day.
How to Use the Protection Tools
Activate protective limits on your account in a few simple steps.
Log In to Your Account
Log in to your 77ae account and go to the "Account Settings" section.
Open the "Responsible Gaming" Tab
Click on the "Responsible Gaming" tab within Settings.
Choose Your Preferred Limit
Select what you need — deposit limit, time-out or self-exclusion.
Confirm
Confirm your chosen limit. Lowering a deposit limit takes effect immediately; increasing it requires a 72-hour wait.
Get Support
If you have any trouble using the tools, contact us via live chat or at [email protected].
Responsible Gaming Limits Overview
Key financial information applicable at 77ae.
| Description | Amount / Time |
|---|---|
| Minimum Deposit | ৳100 |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | 15 minutes – 2 hours |
| Welcome Bonus | 150% up to ৳10,000 |
| Wagering Requirements | 15x |
| Minimum Age | 21 years |
| Support Availability | 24/7 Live Chat |
Lowering a deposit limit takes effect immediately, but increasing it requires a 72-hour cooling period — this is designed for your protection.
Self-Exclusion and Long-Term Breaks
Self-exclusion is a powerful protection tool that lets you block access to the 77ae platform for a set period or permanently.
While self-exclusion is active:
- You will not be able to log in to your account
- No deposits will be accepted
- Promotional messages to your email will be stopped
- Opening a new account with the same details will be blocked
- Your existing balance will be kept safe
After self-exclusion ends, you will need to contact our support team to reactivate your account and complete a cooling period.
Short-Term Break
Time-out from 24 hours to 30 days — useful for reducing stress or when travelling.
Medium-Term Exclusion
Self-exclusion from 3 months to 1 year — an opportunity to reassess your gaming habits.
Long-Term Exclusion
For a period of 1 year or more — the most effective step for preventing serious addiction.
Permanent Exclusion
If you feel you need to stay away from gaming permanently — this option is complete and irreversible.
Protection for Minors
Protecting minors from online gaming is a shared responsibility between us and parents.
Parental Controls
Install parental control software on your devices and keep passwords out of children's reach.
Keep Login Details Secure
Never share your 77ae account username and password with anyone — including family members.
Caution with Device Use
Avoid staying logged in to gaming accounts on devices that children use, and use app locks.
77ae automatically verifies age during account registration. If it is found that a minor is using an account, that account will be closed immediately and any deposited funds will be returned in accordance with the applicable terms.
Need Help? We Are Here for You
Do not hesitate to talk about gaming problems — our trained team will help with complete confidentiality.
Live Chat Support
Talk to us about responsible gaming at any time via our 24/7 Bangla live chat. Our specialist team is always ready.
Contact by Email
Write to [email protected] for detailed help. Our dedicated team for "Responsible Gaming" matters will reply to your email promptly.
Emergency Support
Gaming addiction can be a serious problem. If you feel the situation is getting out of control, contact us immediately and seek help from people you trust.
Enjoy 77ae Responsibly
Play with enjoyment, stay safe. Enjoy all our games and protection features together.
Responsible Gaming FAQ
Common questions and answers about responsible gaming are provided below.
Explore More
Enjoy all 77ae games and information safely.